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TrustCloud SOC 2 compliance software
TrustCloud's own review footprint on G2 (49 reviews, 4.6/5) is far smaller than market-leading competitors (thousands of reviews), which is worth weighing against its broader AI-native GRC positioning.
Kintent renamed to TrustCloud in early 2023 (TechCrunch's Feb 27, 2023 investor roundup carries an editor's note: "Kintent just changed its name and is now known as TrustCloud"); same company, same founder/CEO Sravish Sridhar, same product line continuing under new product names (TrustOps, TrustShare, etc.). This is a rename, not an acquisition -- we found no evidence of a change of ownership.
By Peter Korpak, Lead Editor · independently researched · Methodology
- Pricing
- Quote-based
- Source-checked frameworks
- 12
- Integrations
- 100+
- G2 (2026-07-24)
- 4.6 · 49 reviews
The brand has expanded well beyond its Kintent-era SOC 2/questionnaire roots into a multi-product suite (TrustOps, TrustShare, TrustRegister, TrustLens, TrustHQ) aimed at enterprise CISOs, which may read as more platform than a small SOC 2-only buyer needs. Pricing is entirely quote-only with no public trial or free tier found on the current site.
Two rounds are confirmed by primary/press sources: an $18M Series A as Kintent, led by OpenView with Tola Capital (TheSaaSNews, reporting May 2022), and a $15M strategic round as TrustCloud led by ServiceNow Ventures with Cisco Investments and Presidio Ventures (TrustCloud's own press release and Corporate Compliance Insights, both dated May 2025). That is at least $33M confirmed from named, dated rounds; third-party aggregators report different cumulative totals ($37M per Tracxn, $52M per startupintros) that we could not reconcile against primary sources -- see openQuestions.
What TrustCloud does.
Seven capabilities, graded the same way for every platform in the directory. "Not established" means we looked and could not confirm it, not that the feature is missing.
| Capability | Status | Evidence |
|---|---|---|
| Automated evidence collection | Yes | Vendor claims 100+ API-based evidence-collection integrations and describes 70% "IT control assurance automation" for customers; a customer quote on the page describes the tool "scanning our systems" rather than manual snapshot uploads. Source |
| Auditor workspace | Yes | "AuditLens" is a named auditor-access feature: an Audit Dashboard where the customer enables and manages auditor access, and auditors can see control test status, test history, test reports, and policy approval history in-product. Source |
| Trust center | Yes | TrustShare is a dedicated live/public trust-portal product, distinct from the compliance-automation (TrustOps) product. Source |
| Security questionnaire answering | Yes | AI ("GraphAI") pre-fills security questionnaires; vendor claims up to 90% pre-fill with human review/approval, trained on the customer's own controls/policies/docs. Source |
| Enterprise admin (SSO, SCIM, RBAC) | Yes | TrustCloud documents SAML/OIDC SSO, role mapping to named TrustCloud roles, and full SCIM lifecycle provisioning. Feature enablement is confirmed; public materials do not establish tier inclusion. Source |
| SCIM 2.0 provisioning | Yes | TrustCloud documents automatic SCIM provisioning and deactivation, and its current SSO/JIT guide directs buyers to SCIM for automated removal. Okta, Entra, and Auth0 coverage and public tier inclusion should be confirmed in writing. Source |
| Continuous control testing | Yes | Vendor markets "continuous IT control assurance" with tests run on a schedule and live sync to the trust portal, contrasted explicitly against "check-the-box" point-in-time compliance. Source |
| Native multi-framework support | Partial | Vendor describes a "common control framework" / "do the work once and map it across your business" model for satisfying multiple standards, which is explicitly a crosswalk-mapping approach rather than independently built native control sets per framework. Source |
12 frameworks checked individually, and how well each is established.
A framework on a marketing page is a vendor claim, not a confirmed capability. We grade the difference rather than repeating the list.
| Framework | Evidence | Note |
|---|---|---|
| SOC 2 | Vendor-claimed | Dedicated SOC 2 solution page; also the original core product line inherited from Kintent. Source |
| ISO 27001 | Vendor-claimed | Source |
| HIPAA | Vendor-claimed | Source |
| CMMC | Vendor-claimed | Source |
| HITRUST | Vendor-claimed | Vendor is also a HITRUST Readiness Licensee per a 2023 product-update post. Source |
| ISO 9001 | Vendor-claimed | Source |
| GDPR | Vendor-claimed | Bundled as a "Privacy Essentials" solution page. Source |
| CCPA | Vendor-claimed | Bundled as a "Privacy Essentials" solution page. Source |
| ISO 27701 | Vendor-claimed | Bundled as a "Privacy Essentials" solution page. Source |
| ISO 42001 | Vendor-claimed | AI-governance framework support, bundled as "AI Essentials." Source |
| NIST AI RMF | Vendor-claimed | AI-governance framework support, bundled as "AI Essentials." Source |
| PCI DSS | Vendor-claimed | Recorded during the PCI QSA verification pass; the vendor markets PCI DSS support but is not on the PCI SSC QSA company list. Source |
TrustCloud uses quote-based pricing.
Getting a direct number requires a sales conversation. Anything below comes from reported quotes or marketplace listings, and is labeled as such.
- Disclosure model
- Quote-based
- Sourced annual price
- None found
- Basis
- Estimate, 2026-07-24
Software pricing alone does not establish the audit fee. A licensed CPA firm issues the SOC 2 report. A commercial offer may package coordination or the fee, so get the legal provider, deliverable, and amount in writing. See the SOC 2 audit cost guide for scope and budget context.
Who actually issues the report.
TrustCloud is compliance/security-assurance software, not a CPA firm, and does not issue the SOC 2 report itself. Its AuditLens feature gives an invited independent auditor a scoped, read-only view of control test status, evidence, and policy history inside the platform, and for HITRUST specifically TrustCloud maintains its own pool of CPA audit-partner firms (per its community docs); for SOC 2 the customer brings or is referred to its own independent auditor.
Software prepares you for the audit; a licensed CPA firm performs it and issues the report. If you have not picked a firm yet, we list independent SOC 2 auditors separately, and we are not one of them.
Who TrustCloud is for, and who it is not.
Good fit
A company fielding a high volume of inbound security questionnaires and enterprise trust reviews, where TrustShare's AI pre-fill and live trust portal reduce sales-cycle friction as much as the SOC 2 compliance work itself.
Poor fit
A buyer who wants to compare real numbers before ever talking to sales should look elsewhere -- the pricing page has no published tiers, plans, or price ranges at all ("Tell us about yours and we'll put together a proposal that fits"), unlike several competitors in this set that publish starting prices.
Typical buyer: Mid-market to enterprise CISOs and GRC leaders managing several overlapping frameworks (SOC 2 plus ISO 27001/HIPAA/CMMC/HITRUST/AI governance) who also want an AI-assisted customer-facing trust portal and questionnaire pipeline in the same platform..
Compare TrustCloud with three alternatives.
- Comp AI Sponsored
An engineering-led company that values an inspectable, self-hostable compliance platform and wants one vendor scope that can include guided implementation, a trust center, penetration testing, and audit coordination when quoted.
-
A company juggling multiple overlapping frameworks that wants one platform for evidence collection, a trust portal, and questionnaire automation instead of point tools for each.
-
A company pursuing multiple related certifications (e.g. SOC 2 plus ISO 27001 or HITRUST) that wants one connected provider relationship instead of coordinating separate software and audit vendors. It also fits the opposite buyer: a team running Vanta, Drata or ServiceNow that wants an AI-assisted audit firm and does not want to move its GRC stack to get one.
Where every figure on this page came from.
11 sources, each with what it establishes and when we read it. If a claim here is out of date, this is the list that tells you which one to re-check.
- Editor's note dated Feb 27, 2023, stating Kintent changed its name and is now known as TrustCloud -- the dated primary confirmation of the rename. https://techcrunch.com/2023/02/27/5-investors-discuss-why-bostons-tech-ecosystem-is-as-resilient-as-they-come/
- Current pricing page is fully quote-based with no published tiers or numbers ("tell us about yours and we'll put together a proposal that fits"). https://www.trustcloud.ai/pricing
- TrustOps product description: 100+ evidence-collection integrations, continuous control assurance, framework crosswalk mapping, supported frameworks list. https://www.trustcloud.ai/trustops/
- TrustShare product description: live trust portal, AI-assisted questionnaire pre-fill (up to 90%). https://www.trustcloud.ai/trustshare/
- AuditLens auditor-access dashboard: control test status, test history, policy approval history visible to invited auditors. https://community.trustcloud.ai/docs/auditlens/
- SCIM provisioning and deactivation work alongside TrustCloud SSO configuration. https://community.trustcloud.ai/docs/trustcloud/integrations/identity-management/automating-user-management-with-scim/
- SAML/OIDC SSO with role mapping and JIT creation; the guide directs buyers to SCIM for automated user removal. https://community.trustcloud.ai/docs/trustcloud/platform-administration/sso-with-jit-user-provisioning/
- "TrustCloud has been rated 4.6 stars by 49 verified reviews on G2" (per Google/Serper cached snippet; direct G2 page fetch was blocked by DataDome anti-bot protection). https://www.g2.com/sellers/trustcloud
- Kintent raised $18M Series A, led by OpenView with Tola Capital, reported May 2022. https://www.thesaasnews.com/news/kintent-raises-18-million-in-series-a
- TrustCloud raised $15M in strategic funding led by ServiceNow Ventures with Cisco Investments participation, published May 20, 2025. https://www.trustcloud.ai/press/trustcloud-raises-15m-in-strategic-funding-led-by-servicenow/
- Independent confirmation of the $15M ServiceNow Ventures-led round, including Cisco Investments and Presidio Ventures, published May 22, 2025. https://www.corporatecomplianceinsights.com/trustcloud-raises-15m/
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Something here out of date?
Every figure above carries a source and the date we read it. If one has moved, send us the current source and we will update the record.
Verification is free and always will be. It does not change where TrustCloud appears in any list on this site, what our reviews conclude, or which platform we recommend to a buyer. We only accept a correction that comes with a source we can check ourselves, and the source is published in the ledger above alongside the date.